30 Day Returns
If you decide you don't want any non-perishable items in your order you can return them to us within 30 days and we will exchange or refund for the item. Items must be returned in saleable condition. You will be responsible for the cost of return if the item it is not faulty.
Damaged Products
Whilst we try very hard to deliver your items to you in perfect condition, if you do receive any that are damaged or faulty then please contact us within 30 days of receipt and we will happily organise an exchange or refund.
Returns can be sent to:
Planet Organic E-commerce
64 Essex Road
London
N1 8LR
Please include your order number when returning items. Once we have received the items, please allow between 5-7 working days for your refund to be processed.
Our returns policy does not affect your statutory rights.
